Wednesday, November 11, 2015

Don't install KB3097877 (Updated)

Has PowerPoint been crashing on you every time you try to open one of my games? That's because of a recent Windows Update, labelled KB3097877. Intended to be a security update for Windows Vista, 7, and 8, KB3097877 crashes not only PowerPoint but all supported versions of Outlook as well.

Until Microsoft gets their act together, please uninstall KB3097877 if you want to play my PowerPoint games. Here's how:

  1. Open Windows Update.
  2. In the bottom of the left side bar, click on Installed Updates.
  3. On the top right search box labelled Search Installed Updates, type KB3097877.
  4. Right click the update that shows up and select Uninstall.
To prevent KB3097877 from installing again, you'll need to hide the update. To do this, right click it in your list of updates to install and select Hide update.

If you don't see KB3097887 when searching for installed updates, that means it's not installed, and you should be able to open my PowerPoint games properly. If you're using OS X or Windows 10, you may disregard this entire post.

I'll update this post as soon as I get more information about the PowerPoint crashes. Let's hope Microsoft doesn't screw things up again.

UPDATE: Microsoft has fixed the crashing issues.

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